Terms of Service

Last updated: October 13, 2025

1) Who we are

Proofiled is provided by Unalytics AI, LLC, a Delaware limited liability company ("Proofiled," "we," "us," "our").

2) Binding agreement

These Terms of Service ("Terms") govern your access to and use of our website and SaaS application at proofiled.com (the "Service"). By creating an account, clicking "I agree," or using the Service, you agree to these Terms. If you're using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3) What the Service does

Proofiled is a B2B collaboration platform that helps recruiters and hiring managers organize candidate materials, generate summaries/insights, and coordinate feedback and communication. Features may include candidate profile generation, collaboration tools, document handling, and related workflows. We may improve or modify features over time.

Beta/preview features. Some features may be labeled alpha/beta/preview and are provided as-is and may change or be discontinued without notice.

4) Eligibility & accounts

  • You must be 18+ and legally able to enter a contract.
  • You must provide accurate account information and keep it updated.
  • You are responsible for the security of your account and credentials and for all activity under your account.
  • Notify us promptly of any unauthorized access or security incident: security@proofiled.com.

Admins & seats. If your organization creates your account, its administrators may manage, suspend, or terminate access consistent with your organization's internal policies.

5) Customer Content & Candidate Data

  • Customer Content. You and/or your organization ("Customer") retain ownership of content you submit to the Service, including documents, notes, comments, and configurations.
  • Candidate Data. Customers may upload candidate materials (e.g., resumes/CVs, interview notes/recordings, assessments, links to professional profiles, job descriptions). Customer is solely responsible for having a lawful basis to collect Candidate Data and for providing any required notices to candidates.

License to operate the Service. Customer grants Proofiled a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and create non-permanent transformations of Customer Content and Candidate Data solely to provide and support the Service (e.g., backups, search indexing, content processing, troubleshooting).

Sensitive data. Do not upload special/sensitive categories of personal data (e.g., health, disability, biometric, racial/ethnic origin) unless strictly necessary and lawful. You are responsible for any such uploads.

6) Privacy & data protection

Your use of the Service is also governed by our Privacy Policy (posted at /privacy).

For enterprise processing terms (controller/processor, security, deletion, sub-processors, and international transfers), we will provide our Data Processing Addendum (DPA) upon request. Contact privacy@proofiled.com for more information.

7) AI features (plain language)

  • We provide AI-assisted features at your direction within the Service.
  • Model training: We do not use your Candidate Data to train generalized or shared AI models.
  • Vendors: We may use reputable AI infrastructure providers as sub-processors under our DPA; they are contractually restricted from using your data for their own training.
  • Human access: We do not review your content manually except to provide support or investigate incidents, under strict access controls.
  • No automated decisions with legal effect: Proofiled does not make solely automated decisions that produce legal or similarly significant effects about individuals.

8) Acceptable use

You will not:

  • breach laws or third-party rights;
  • upload illegal content or content you don't have rights to use;
  • upload malware or attempt to disrupt, probe, or scan the Service or its security;
  • interfere with other users or the Service's operation;
  • use the Service to send spam or unsolicited communications;
  • resell, rent, or sublicense the Service, or attempt to reverse engineer or bypass technical limits;
  • misrepresent identity or mask source of content or activity.

We may suspend or disable accounts for AUP violations to protect the Service or others.

9) Third-party services & links

The Service may link to or integrate with third-party products (e.g., authentication, analytics, storage, communications). Your use of those services is governed by their terms and privacy policies, not ours. We are not responsible for third-party services.

10) Subscriptions, fees, and taxes

  • Plans & pricing. Paid features require a subscription. Fees are as described at checkout or in an order form. We may change prices prospectively with reasonable notice.
  • Billing. You authorize us (and our payment processor) to charge your payment method for the subscription term and any renewals. You are responsible for accurate billing details and for all applicable taxes (excluding our income taxes).
  • Auto-renewal. Unless otherwise stated, subscriptions renew automatically for the same term at the then-current price. You can cancel renewal in the app or by contacting us before the next renewal date.
  • Refunds. Except where required by law or expressly stated in an order form, fees are non-refundable.
  • Trials. If you sign up for a free trial, we may limit features or duration and may require a payment method to continue after the trial.

11) Intellectual property

  • Our IP. The Service, including software, design, and content (excluding Customer Content), is owned by Proofiled and its licensors and protected by IP laws. No rights are granted except as expressly stated in these Terms.
  • Feedback. If you provide ideas or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

12) Confidentiality

"Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or would reasonably be understood to be confidential. Each party will use the other's Confidential Information only to perform under these Terms and will protect it using reasonable care. Exclusions include information that is public, independently developed, or rightfully obtained from a third party without duty of confidentiality.

13) Security; incidents

We implement administrative, technical, and physical safeguards designed to protect personal information and Customer Content (e.g., encryption in transit and at rest, role-based access, logging/monitoring, least-privilege). If we become aware of a security incident affecting Customer Content or personal information, we will notify affected customers consistent with applicable law and our DPA.

14) Warranties & disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS.

15) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Indirect damages excluded. NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION), EVEN IF ADVISED OF THE POSSIBILITY.
  • Cap. EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO PROOFILED IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
  • Exclusions. The above cap does not limit your payment obligations or either party's liability for unauthorized use or disclosure of the other party's Confidential Information, infringement/misappropriation of IP rights, or matters that cannot be limited under law.

Some jurisdictions do not allow certain limitations; in such cases, the limitations apply to the fullest extent permitted.

16) Indemnification

You will defend, indemnify, and hold harmless Proofiled and our affiliates, officers, directors, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Customer Content or Candidate Data; (b) your use of the Service in violation of these Terms or law; or (c) any dispute between you and another user, candidate, or third party.

17) Term; suspension; termination

  • Term. These Terms apply while you use the Service.
  • Suspension. We may suspend the Service (or a portion) immediately if needed to address security risks, legal requirements, or AUP violations.
  • Termination. Either party may terminate for material breach if not cured within 30 days of notice. We may also terminate free/trial accounts at any time.
  • Effect of termination. Your right to access the Service ends. Upon request and subject to account settlement, we will make Customer Content available for export for 30 days after termination; after that, we may delete it per our retention policy.

18) Export controls & sanctions

You represent that you are not located in, organized in, or a resident of a country or region subject to comprehensive U.S. sanctions, and you are not a denied or restricted party. You will not use the Service in violation of U.S. export control or sanctions laws.

19) Publicity

With your consent, we may identify your organization as a customer and use its name and logo on our website and in marketing materials. You may revoke consent by emailing contact@proofiled.com.

20) Governing law; venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The exclusive venue for disputes that are not subject to arbitration (if applicable) will be the state and federal courts located in New Castle County, Delaware, and the parties consent to personal jurisdiction there.

21) Changes to these Terms

We may update these Terms from time to time. If changes are material, we will provide reasonable advance notice (e.g., in-app or email) and state the effective date. Continued use after the effective date constitutes acceptance of the updated Terms.

22) Miscellaneous

  • Order of precedence. If you have a separate signed agreement with us, that agreement controls where it conflicts with these Terms.
  • Assignment. You may not assign these Terms without our prior written consent; we may assign to an affiliate or in connection with a merger, acquisition, or asset sale.
  • Severability. If any provision is unenforceable, the remainder remains in effect.
  • Waiver. Failure to enforce a provision is not a waiver.
  • Notices. We may send notices to your account email or in-app; legal notices to us should go to privacy@proofiled.com (and a physical address if required by your contract).

23) Contact

Questions about these Terms? contact@proofiled.com